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Associate Spotlight: Heather Rugh, Director of Membership

Posted by Stacy Houle on Wednesday, June 13th, 2018 at 8:36am.

At Suncadia, you step out of urban life and into something that’s all too rare: a place where you know your neighbors instead of just passing them on the way to work. And as visits become longer and more frequent, you get to know the people who help shape Suncadia into a community you hold close to your heart. You’re on a first-name basis with the yoga instructor, the one who has helped you with that difficult pose you’ve been attempting for years. You know the Fifty-6 Degrees Lounge barman who makes your cocktail just the way you like it, and the concierge who always recommends exactly the kind of activity your kids will love.

 This new column celebrates the Suncadia staff who play a role in the way residents and guests enjoy their time here. Some might be familiar faces or names, and others will be new to you. This week, we chatted with Heather Rugh, Membership Director of Tumble Creek Club & Suncadia Club.

What’s a typical day at your job like?
I wish I had an answer for that. We all wear many hats, and I have a closet full of them! I coordinate all members’ special events, programming and implementation through the execution of the event. I also sell all of the memberships on the property for both clubs and administrate the accounts and procedures. I oversee the fitness and recreation department at Tumble Creek, Hill House and Outdoor Pursuits, as well the Membership Department reporting to the Club Manager, Jared Jeffries. A typical day is doing whatever it takes to ensure an exceptional service for our members, their guests and family while supporting our Real Estate Sales Team and the community.

That’s definitely a lot of hats. So what do you love most about your job? 
The relationships you create with the members, the special and beautiful place I get to call “work,” and my co-worker family.

What makes the Suncadia memberships community special?
The people and their energy to connect and genuine care for the team that takes care of the membership.

Membership has its privileges, right? So tell me more.
We have two Clubs, each Club has different membership Levels:
Tumble Creek Club Resident Golf Membership includes the exclusive private course at Tumble Creek Club, both resort courses; Prospector & Rope Rider, plus the same access as a Honolulu social membership; Hill House (Tumble Creek Club’s swim & fitness facility), tennis courts, Sasse Mt. Outpost campsite, Suncadia’s Swim & Fitness Center, Nelson Farm Pool, all social Club programming, discounts & promotions.

Tumble Creek Club Honolulu Membership includes access of the Hill House (Tumble Creek Club’s swim & fitness facility), tennis courts, Sasse Mt. Outpost campsite, Suncadia’s Swim & Fitness Center, Nelson Farm Pool, all social Club programming, discounts & promotions.

Tumble Creek Club Non Resident Golf Membership includes the exclusive private course at Tumble Creek Club, both resort courses; Prospector & Rope Rider, Suncadia’s Swim & Fitness Center, Nelson Farm Pool, all social Club programming, discounts & promotions.

When you are a Tumble Creek Club member, you are automatically a Suncadia Club member as well.

Suncadia Club Golf Membership includes both resort courses play (Prospector & Roper Rider), range privileges, preferred tee times as well as the Suncadia Club Swim & Fitness Center, Nelson Farm Pool, thus including the Sport Membership within the Golf membership. Members have opportunities to attend all social programming within the Club as well as discounted rates, promotions and privileges throughout the year. The Sport Membership includes the Suncadia Swim & Fitness Center, steam room & sauna, fitness classes and more!

Suncadia Club Sport Membership includes the Suncadia Swim & Fitness Center, Nelson Farm Pool, steam room & sauna, fitness classes and more! Members have opportunities to attend all social programming within the Club as well as discounted rates, promotions and privileges throughout the year.

Visit the Membership office to learn more and say hi to Heather.

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